Returns & Exchanges
At Game On Family, we want your team to look and feel their best, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed fashion apparel. If your new gear isn't a perfect fit, we are committed to making it right with a seamless refund or replacement process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt so you can monitor the status of your return.
Receive Your Refund
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing